FAQ

How to Choose the Right Cycling Gloves/Socks/Helmet?

Gloves: Choose according to your hand size and type of cycling (for long-distance riding, thicker, shock-absorbing styles are recommended).

Cycling Socks: Choose breathable, moisture-wicking materials and the appropriate length based on your shoe size.

Helmet: Always choose a helmet that fits your head perfectly and meets safety certifications. Adjust the elastic band for a secure fit.

How to Wash Cycling Gloves and Socks?

Gloves: Hand washing is recommended. Avoid high-temperature tumble drying.

Cycling Socks: Machine washable, but gentle washing on a low heat is recommended.

Avoid using bleach to maintain breathability and durability.

How to Wear a Cycling Helmet Safely?

The helmet should cover your forehead flat and fit snugly against your head at the back. Adjust the elastic band for a secure and comfortable fit that doesn’t wobble while riding.

How Long Does Shipping Take?

Orders typically ship within 1-3 business days. We will notify you promptly of any stock shortages or special circumstances.

Do you support returns and exchanges?

We support returns and exchanges for products with quality issues or incorrect shipments. For returns and exchanges not due to quality issues, the product must be in perfect condition, and the packaging must also be intact.

Please refer to the store’s return and exchange policy for detailed information.

Can you recommend cycling gear sets?

Yes. Please tell us your cycling type, frequency, and budget, and we will recommend combinations of gloves, socks, helmets, and other gear to enhance your cycling experience.

Can I consult on usage instructions after purchase?

Of course. We provide after-sales usage guidance to help you wear your gear correctly and ensure a safe and comfortable ride.

Is the product covered by warranty or quality guarantee?

Bicycle helmets and other safety equipment are generally covered by a quality guarantee period (please refer to the product description for details). Gloves and socks are consumables and are not covered by warranty.

How can I contact after-sales service?

Email: danielcayton@ridepulsegear.com

Phone: (334) 732-8943